Privacy Policy

Privacy Policy

Introduction

Welcome to https://therapy-for-elders-crisis-counseling.denvermentalhealthcare.com (hereafter referred to as “Therapy for Elders Crisis Counseling,” “we,” or “our”). We prioritize your privacy and are committed to protecting your personal data. This Privacy Policy details our practices regarding the collection, storage, use, and disclosure of personal information in accordance with various global privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CPPA) and its updated version, the California Privacy Rights Act (CPRA)
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales Practice Act (UCPA)
  • Connecticut’s ConnectICUT Data Privacy Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

  1. Our official website at https://therapy-for-elders-crisis-counseling.denvermentalhealthcare.com
  2. Any mobile applications or software we offer
  3. Services and products provided through our platform
  4. Interactions between our users and authorized personnel

Please note that this policy does not extend to third-party websites, applications, or services linked to our platform. These external entities have their own privacy policies governing data collection and usage, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy guides how we interact with users who:

  1. Use our applications and services as authorized users.
  2. Visit or navigate through our websites linked to this policy.
  3. Communicate with us via newsletters, emails, phone calls, or text messages/SMS.

Personal Data Collection

We collect several types of personal data, including:

  1. Account Information: Details related to your registration and account creation, such as user names, email addresses, and passwords.
  2. Payment Information: Credit card details, billing addresses, and payment history for processing transactions.
  3. Financial Information: Data related to your financial status or transactions, which may be collected for billing or other purposes.
  4. Purchase Information: Records of products or services purchased from us, including quantities, dates, and order numbers.
  5. Mobile Device Identifiers: Unique identifiers from your mobile devices when you access our services through them.
  6. Location Data: Information about your physical location, collected with your consent for personalized services.
  7. Feedback: Comments, reviews, or responses provided to us by users.
  8. Social Media Information: Data obtained from social media platforms when users choose to connect their accounts with ours.
  9. Product Information: Details about products or services you interact with or purchase on our platform.

We gather this data through various methods, including direct user input, automated technologies, and third-party service providers.

Cookies

We employ cookies to enhance your experience while using our services and for analytical purposes:

  1. Strictly Necessary Cookies: Essential for navigating our website and providing basic functionality.
  2. Preference Cookies: Remembering user preferences and settings to personalize content.
  3. Analytics Cookies: Tracking website usage and performance to improve our services.

Users can control non-essential cookies through our Cookie Manager, allowing them to manage their privacy settings.

Retention and Deletion

We retain personal data for the duration required by law or for legitimate business purposes. Once the retention period expires or when the purpose for data collection is fulfilled, we securely delete or anonymize the data.

Security Measures

Therapy for Elders Crisis Counseling implements robust security measures to protect your personal data:

  1. Encrypted Communication: We use encryption protocols to safeguard data during transmission.
  2. Secure Third-Party Processing: Engaging trusted third-party service providers who adhere to strict security standards.

Children’s Privacy

Our services are not intended for children under the age of 18, and we do not knowingly collect personal information from them.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  • Access to your data and its rectification.
  • Erasure or deletion of your data.
  • Restriction on the processing of your data.
  • Right to data portability.
  • Objection to the processing of your data for specific purposes.
  • Non-discrimination in access to goods, services, or opportunities.

To exercise these rights or have any data-related inquiries, please contact our privacy team using the information provided below.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be effective immediately upon posting on our website. We encourage users to review this page periodically for the latest information.

Contact Information

For any questions, requests for unsubscribe, or inquiries regarding data privacy:

Email: contact@therapy-for-elders-crisis-counseling.denvermentalhealthcare.com
Address: [Privacy Team Address]